Hotel a Giacarta

"The best location. Alot of shopping mall within walking distance. There is a small convenience store at the lobby of the hotel, which is a plus point. The spa located within the hotel was a great addition also. I had a good massage at the spa. Breakfast was OK-OK.. we stayed in a 3bedder rooms. Huge space. Individual room was spacious too.. ample space for our luggage & praying space. Each bath room has hair & body shampoo. All is good. I am satisfied with my stay."

"Di solito dovrebbero esserci due bottiglie di acqua minerale in camera, cosa che ho trovato strana. Poi mancava l'asciugamano e, dopo averlo segnalato alla reception, non me l'hanno ancora rifornito. Infine, quando ho chiesto informazioni sulla camera di un'altra persona, la persona mi ha detto che c'era un solo asciugamano. Ma la camera era molto pulita, immagino che questo possa dipendere da qualche motivo gestionale."

"Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5"

"La stanza è molto grande e molto comoda. La sala da letto dell'hotel ha peso libero fino a 20 kg di stupidi e una macchina da Smith. La piscina è al bordo e l'hotel e vista la linea della città."

"Good. Easy to go anywhere. Nice place. I stay there for one week"

"Situato sopra il centro commerciale Thamrin, quindi lo shopping è molto atteso. Vicino a Plaza Indonesia e Grand Indonesia, quindi altro shopping lol. È in centro, quindi è facile andare ovunque. Tuttavia, potrebbe essere un po' confusionario per i viaggiatori (a volte l'autista del Grab) perché si trova al piano 6. Bisogna guidare fino al piano 6, oppure scendere al Lobby Ladies Market e prendere l'ascensore sul lato sinistro della hall del Ladies Market. Ho visto alcune persone confondersi ed entrare nella hall del Ladies Market (verso la zona commerciale Thamrin), scambiandola per la hall dell'hotel Amaris."

"Hotel carino con persone carine, hotel è un po 'nascoso e deve pagare 5000 idr per sempre entrare con un auto/taxi, personale molto amichevole sorride sempre. Nessun frigo all'interno della stanza che era un lattino, il bacino era anche così piccolo e l'acqua avrebbe voluto prendere tempo per scendere, 7/10"

"Easy check-in and check-out. The staff were friendly, and the rooms were clean and comfortable. The location is very convenient—just a short walk to the train and bus stations, with a convenience store right in front of the hotel. Plenty of food and coffee options are also nearby."

"Stayed here for a night after a big mess at one of our airbnb. Booked the apartment at 1130pm. When we arrived an hour later, the reception was ready to serve us at midnight. Check in was efficient and smooth. The apartment was clean and spacious. If I have 1 thing to comment, it would be the fan for the aircond. The sound of the fan was a bit too loud as I was a light sleeper. The apartment was very near halim station which makes it very convenient to bandung via whoosh and need not worry about the traffic jam in the morning."

"Clean hotel with working ac in all rooms. Booked 2 apartments adjoining. They have washing machine, TVs, fridge, big water cooler, kitchenette in the middle with table for 4, . Beds are a bit hard. Very disappointed to have been woken up in the first night 4-6am with 3 mosques blaring chants which weren't synced. It went on constantly for 2 hours. There's a lot of noise from the both the local & toll flyover too. Despite requesting a quiet room, was placed at the back (overlooking the swimming pool on floor 17) which I do not recommend for light sleepers. The balcony doors / windows are not soundproof. Ensure you take ear plugs as you'll need them!"